Tom Clancy’s The Division 2 Troubleshooting Guide: Fix Crashing, Lagging, Crash, CTD, Poor FPS, Black Screen, Sound and Game Errors

Tom Clancy The division 2 is a new release of Ubisoft. The game is developed by Massive Entertainment. The sequel of the game is launched today, March 15th for Xbox One, PlayStation 4 and PC.

Tom Clancy’s The Division 2 is basically an action role-playing shooting game and direct sequel to its peer The Division. The game depicts a civil war in Washington D.C. The Sequel shows a fight between the survivors and marauders. It allows you to play in a campaign, co-op, and PvP modes and is packed with action, thriller, and entertainment.

Since it is one of the most popular Action game, fans seems very much interested in it, like I do. However, being a heavy game, you may face some glitches and error, which is so disturbing. So here we are compiling all those errors and bugs with a Troubleshooting Guide that will help you to rid of all those and play your game without any interruption.

The very first phase of troubleshooting is to make sure your PC meets the system requirements of the game provided by the developers itself. And here is the official one:

Minimum System Requirements:

  • Minimum – 1080p | 30 FPS
  • OS: Windows 7 | 8 | 10
  • CPU: AMD FX-6350 | Intel Core I5-2500K
  • RAM: 8 GM
  • GPU: AMD Radeon R9 270 | Nvidia Geforce GTX 670
  • VRAM: 2 GB
  • DIRECT X: DirectX 11 | 12

Recommended System Requirements:

  • Recommended – 1080p | 60 FPS
  • OS: Windows 7 | 8 | 10
  • CPU: AMD Ryzen 5 1500X | Intel Core I7-4790
  • RAM: 8 GB
  • GPU: AMD RX 480 | Nvidia Geforce GTX 970
  • VRAM: 4 GB
  • DIRECT X: DirectX 11 | 12

If your PC meets the official system requirements and still you are facing problems with the game, then just follow the below troubleshooting steps for your respective problems and issues.

Tom Clancy the Division 2 Troubleshooting Guide

Tom Clancy’s The Division 2 – Patch Data Error (Oscar-03) Error

Luckily i didn’t encountered this error so far, but there have been many users who have reported they come across the following error while playing The Division 2:

“An error has occurred while downloading new patch data. Please check your network settings and try again.OSCAR-03”

There is no official workaround for the same, but few guys have been successful to fix it by changing some settings in their routers. Yes, this is connectivity issue. Here’s is what you can try out to fix it:

  • Log in to your Router, go to Settings and enable UPnP (Universal Plug and Play).
  • This has to be usually under Advanced Settings. In my Netgear, it is located at Advanced > Advanced Setup > UPnP.
  • Now Forward Ports listed here at official Ubisoft forums.
  • Close the router page.
  • Now to Start Menu and type CMD
  • Type /ipconfig flushdns to flush out the DNS
  • Restart the game.
Also Check:  Borderlands 3 Troubleshooting Guide: Fix Crashing, Lagging, Crash, CTD, Poor FPS, Black Screen, Sound and Game Errors

Everything should work fine.

Tom Clancy the Division 2 is unable to install

If you’re facing the same problem in your device, let’s make sure to turn off the antivirus and all securing application in your system. Usually, the work of this software is to prevent new installation in your device. Try to install the game after successfully disabling the software. Once it is installed, you can enable your antivirus again.

The thing which you have to keep in mind is that your antivirus must be updated to the latest version. If it’s not making sure to download it from the official website. The antivirus which causes a major problem in the installation of a game in your system is Norton’s Antivirus. So do make sure to disable it completely.

The other thing you can do is to run your game on a single graphics processor. Disable the second GPU. After doing the above process try to install it, if it’s still not installing then might be your game DVD must be faulty.

Tom Clancy the Division 2 Crashes on Launch

Chances are high that this game can trouble you in different ways, perhaps it starts crashing at the time of launching or won’t start. If you completely want to avoid the problem so make sure that your device is loaded with the latest version of Graphics Card on your Pc. It is quite possible that the game will ask you to upgrade your Video Drivers; you can download and update it from the official website.

If the game is still crashing then it is because of the old version of DirectX, update it and then restart the device. After that start reinstalling it again.

Turning off the UAC

The other reason for the game to crash might be the UAC. Basically, UAC and user account control is software of windows which forbids new application from launching. To deal with this problem, you have to click on the start menu and look for UAC in a search bar, off it. After doing that restart your device and start installing the game.

Other than this you can start the game in compatible mode. To start compatible mode you have to go to C:\Program Files, after that find the folder of the respective game, then search for file acu.exe, by right-clicking on its open properties option. Select compatible mode and further select a single OS and then start again the game.

Tom Clancy the Division 2  is Lagging or Freezing

The most common problem observed while playing the game that the speed of the game starts decreasing gradually. The game starts freezing while playing which is so disturbing. To avoid this, install the Razer Game Booster. The purpose of it is to provide game speed and avoid freezing & lagging in game.

Also Check:  Borderlands 3 Troubleshooting Guide: Fix Crashing, Lagging, Crash, CTD, Poor FPS, Black Screen, Sound and Game Errors

If you are Nvidia graphics card user, make sure to enable the thread optimization in the control panel of graphics settings.

Tom Clancy the Division 2 Resolution issue

If you are unable to play the game because of a resolution issue, here is a solution

  • First and foremost update all the drivers
  • Open Nvidia control panel, adjust desktop aspect ratio and GPU scale
  • To enjoy the game without disturbance, make sure to free the space by clearing background activities. Go to task manager and end task which is running in the background
  • Turn off the VSYNC, Anti Aliasing and Filtering. Then open game setting to turn them off.

After successfully complete the above steps, you will definitely be going to enjoy enhanced game experience. Other than this poor internet connection can also be the reason, check your connectivity for this.

Tom Clancy the Division 2   has Black Screen Problem

If you’re noticing the black screen while playing the game or complete blackout which disturb all your game in progress. The main cause for this is an older version of the driver. Other reason may be because of the old version or security of your device. You can avoid this issue by following below mentioned steps

  • First, install the latest driver in your system and update your motherboard driver too.
  • As mentioned above, go to setting, turn off the Vsync, Anti-aliasing, and filtering. If you are allowing your PC to run on multisampling then try to reduce it. Other than this run game on a lower setting.
  • Turn off the antivirus
  • Kill the background process

If after all this game won’t work, then reinstall it.

Tom Clancy the Division 2  No Audio or Audio Issues

If there is a no sound in a game, to fix this you have to start the DxDiag. To launch it type DxDiag in a search box, then DirectX window will appear then after that click on sound and lower the sound acceleration.

Other than this you can also update the driver, you can download the updated version of the driver from the official website. You can also check hardware and sound in the control panel.

These are the bug fix of issues you might face in Tom Clancy The division 2.

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